Shipping policy

Thank you for visiting and shopping at Flowers Gift Shop. Following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We primarily ship to addresses within the United States.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	3 - 7 business days	Free

Disclaimer: Delivery delays can occasionally occur due to customs clearance or carrier delays beyond our control.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Customs, Duties, and Taxes

Flowers Gift Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Incorrect Address Disclaimer

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

6. Lost/Stolen Packages

Flowers Gift Shop is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier.

7. Damaged Items

If you received your order damaged, please save all packaging materials and damaged goods before filing a claim. Taking photos or videos of the damaged parcel helps us process a replacement or refund more efficiently.